Customer Service Keynote Presentation

Presentation Title:  The Cure for Buyer’s Remorse:  Great Customer Service

In our global environment, it is becoming more and more difficult to stand out.  What used to be unique is quickly becoming common place.   What is also common place is mediocre, so-so service.  Smart companies recognize their opportunity to be different, to stand out, by providing excellent service.

This 45 minute presentation goes beyond outlining what great customer service looks like; it also looks at the steps you need to take in order to ensure consistently great customer service, not just sometimes great customer service.

Dynamic, passionate, knowledgeable and fun are all words that have been used to describe Laurie’s presentations. Her real life stories and common sense approach to creating a strong, service focused culture provide listeners with ideas and strategies they can implement starting NOW!

Click here to download Laurie’s bio sheet.

To book Laurie for a keynote presentation, call 1-204-995-5836, email, or complete the contact form below.