A Smile helped Warm the Bone Chilling Cold

As I write this, I am looking out the window, mentally preparing myself to one again venture out into the elements.  And then, I realize how fortunate I am.  The actual amount of time I have to spend outside is pretty short.  Condo to car to parking garage to workshop and then the reverse.  There are some service professionals who have to work in these elements.  Brrrr ….  

As some of you know, I am a loyal Red River Co-op customer. The wait time to fill up may a little longer than some other gas stations due to the line-ups, but the service is so friendly, it’s worth the wait.  Another reason I like Co-op, especially at this time of year, is i don’t have to stand shivering beside my car to fill the tank. They are one of the few gas stations that still has a full-serve option.

Over the last few weeks, every time I have gone to put gas in the car, I have been greeted with a smile.  Ok, I can’t actually see the smile as it’s hidden behind a ski mask and scarf, but I can hear it.  In spite of the bitter cold, the young people filling up their customer’s gas tanks are demonstrating service professionalism at it’s best.  I’m pretty sure some of them really felt like calling in sick and staying inside, instead of going to work. They showed up anyway and more importantly, they showed up with a smile in their voice.

To all the service professionals out there, working through this bitter weather with a smile and  cheerful attitude, I salute you and thank you!

Is there someone who you’d like to recognize for their great service.  Why not submit your experience here?

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